Terms of Service

Effective date: 11 September 2026 · Last updated: 11 September 2026

These Terms of Service ("Terms") govern your use of the services provided by Oyzla Leads LLC, trading as Oyzla AI ("Oyzla AI," "we," "us"), of Saratoga Springs, Utah, United States. By engaging our services or using our website, you agree to these Terms. Our services are offered to businesses, not to consumers, and are not directed at anyone under 18.

1. What we do

Oyzla AI designs, builds, hosts, and maintains custom AI tools and automations for businesses — including website assistants, after-hours responders, lead-response automations, document and data automations, and bespoke builds. The specific scope, deliverables, and price for your engagement are set out in the proposal or order you approve.

Our tools are built to work with your approval, not instead of it: where a tool drafts a message, a quote, an entry, or a document on your behalf, it is prepared for you to review and approve unless you and we expressly agree otherwise in writing for a specific workflow.

1a. Prices on our website are estimates, not offers

Any figures shown on our website — including typical setup and monthly amounts, and any comparison to the cost of employing someone — are estimates for illustration. They are not offers, quotes, or a price list, and nothing on the website forms a contract. What you actually pay depends on the scope of your build: what we connect and how many workflows we build. Your price is the one set out in the written proposal or order you approve.

2. What you get, and what we own

Oyzla AI provides a fully managed service: we build, host, and run your custom tools and automations on our own infrastructure, and you receive the results they produce. The underlying build — the configurations, prompts, custom code, and infrastructure we create and operate to deliver the service — remains the property of Oyzla AI, along with our pre-existing tools, templates, frameworks, and general know-how. Your own business data and the content you provide remain yours, and any accounts you connect stay under your control. If our engagement ends, the managed service (including hosting and operation of the build) stops; see our Refund & Cancellation Policy.

3. Your accounts and access

Where an automation needs to connect to one of your own accounts (for example your email, CRM, or calendar), you connect it yourself through your own login or secure authorization. We do not ask for, store, or hold your passwords. You are responsible for maintaining the security of your own accounts.

4. Fees and payment

Most engagements include a one-time setup fee plus a recurring monthly fee for hosting, monitoring, and maintenance, as stated in your order.
Unless your order says otherwise, the one-time setup fee is split into two payments: 50% as a deposit to begin work and 50% on completion — payable when your tool is live and has passed the acceptance checklist agreed in your proposal. For smaller engagements we may instead invoice the full setup fee before work begins.
Work begins once the deposit is received. Your tool goes live and the managed service starts on completion, once the final payment is received.
Monthly fees are billed in advance, starting when your tool goes live, and recur until cancelled.
You may cancel the monthly service at any time; cancellation stops future billing and ends ongoing hosting/maintenance (see our Refund Policy).
Prices are stated before any applicable taxes.

5. Your responsibilities

You agree to provide accurate information, respond to reasonable requests needed to build and maintain your tools, and use the deliverables lawfully. You are responsible for the content and instructions you provide and for how you use the tools we build.

6. AI-generated content

Our tools use artificial intelligence, which can occasionally produce inaccurate or unexpected output. You are responsible for reviewing AI-generated output before relying on it for important decisions. We tune and monitor your tools, but we do not guarantee that AI output will always be error-free.

7. Service availability

We work to keep your tools running reliably but do not promise uninterrupted availability, and we do not offer a service-level guarantee unless one is written into your order. Third-party services we rely on (hosting, AI providers, and services you connect) may experience downtime outside our control.

7a. No promised results

We do not promise any business outcome. We make no representation that our tools will produce a particular number of leads, bookings, replies, hours saved, revenue, or cost reduction, or that they will produce any measurable result at all. Any timeline we mention — including "usually live in days" — is our good-faith expectation for a typical small build, not a commitment. Results depend on your business, your market, and how you use what we build.

7b. Your data, and your privacy

How we handle information you give us is set out in our Privacy Policy, which forms part of these Terms.

8. Warranties and liability

Services are provided "as is." To the maximum extent permitted by law, Oyzla AI's total liability arising out of or relating to the services is limited to the fees you paid to us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination, and what happens to your build

Either party may end an engagement with reasonable notice, and non-payment may result in suspension or termination of hosting and maintenance. Because this is a managed service that we host and operate, ending the engagement ends the service: once it stops, the tools we ran for you stop running, and anything that depended on them — chat responses, drafts, scheduled automations, integrations — stops with them. Your own business data and content remain yours, any accounts you connected stay yours and under your control, and we will return or delete the data we hold at your request. See the Refund & Cancellation Policy for notice and billing details.

9a. Governing law and disputes

These Terms are governed by the laws of the State of the State of Utah, United States, without regard to its conflict-of-law rules, and the state and federal courts sitting in Utah County, Utah have exclusive jurisdiction over any dispute. (Review with counsel — including whether to add an arbitration or fee-shifting clause.)

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by the "last updated" date above, and continued use of our services constitutes acceptance.

11. Contact

Questions about these Terms? Email oyzla.ai@gmail.com.

Oyzla AI provides software and automation services. Nothing here is legal, financial, or professional advice. These Terms are a plain-language summary of our standard engagement; a specific signed agreement, where one exists, controls. These Terms have not been reviewed by an attorney — review with counsel before relying on them.